Industry Leading Protection: Repair, Replace, or Refund Guaranteed

REPAIR, REPLACEMENT OR REFUND ON ALL PARTS AND FINISHES

GENUINE LIFETIME COVER

Our Lifetime Guarantee means exactly that: cover for
the lifetime of the product. Not five years. Not ten years. No hidden expiry date. Just long-term confidence that if something isn't right, we'll take care of it.*

*Terms and Limitations apply

Bristan Lifetime Guarantee - Lasts the lifetime of the product

NO COMPLICATED SMALL PRINT

If an eligible product bought on or after 1st April 2026
develops a genuine fault, we'll repair, replace or refund
it.* It's that simple. To find out more, including how to
claim, visit /faqs*

Bought your product before 1st April 2026?
See /previous-guarantees for guarantee details.

*Proof of purchase required

Bristan Lifetime Guarantee - Industry Leading Protection

REGISTER YOUR GUARANTEE

By registering your product now you can benefit
in the unlikely event that there is a manufacturing
fault with your product.

ANY QUESTIONS?

Contact our Customer Service team for help,
advise or to make a claim.

Download FAQ's

0330 026 6273

TERMS & CONDITIONS
For full terms and conditions, click here

Here to Help

Award-winning customer services

Whether you need some product advice, help from customer services or to request a spare part or service engineer visit, get in touch with our team today.

Frequently asked questions

Need some help? Check our FAQ's for answers
to some of our most commonly asked questions.

FAQ's

Why choose Bristan

Bristan is the UK's number one for taps and showers, with straightforward solutions for every bathroom and kitchen that you can trust time and time again.

Why Bristan

Browsing as a

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Taps

Showers

Accessories

Customer Service

Inspiration Gallery

Finishes

Industry Leading Protection: Repair, Replace, or Refund Guaranteed

GENUINE LIFETIME COVER

NO COMPLICATED SMALL PRINT

REGISTER YOUR GUARANTEE

ANY QUESTIONS?